Contact Us

There are a number of ways that you can contact us.

By Email:

As an internet based trading company our preference is to receive all queries and correspondence by email. Please email any general questions or specific queries to:  [email protected]

If you are emailing about a specific order, please ensure you quote the order reference number in the email.

As we are a small, family run business we may not be able to reply immediately. We will get back to you as soon as we can.

By Post:

You can write to us at: Loch Ness Ferry Company, Bedlam Cottages, 32 High Street, Croydon, Nr Royston, Herts, England, SG8 0DP

 By Phone:

As a web based trading company if at all possible please use email to contact us. As a small, family run business we can only deal with telephone enquiries through our answer-phone service on  +44 (0)7927 556706 or +44 (0)1223 207428

 Ordering from overseas: We are aware that our website is having some difficulty accepting orders with postcodes of less than 6 digits. If you have had trouble placing an order with us from overseas and your order has failed please add in additional zeros at the beginning of the postcode field so that 6 digits are given in total. We are working with our web designers to rectify this problem and hope to be able to do so shortly.

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