Customer Testimonials

Great customer service is super important to us here at the Loch Ness Ferry Company Clothing, it’s core to everything that we do. Below you can see just a small selection of some of the feedback and comments we’ve received from our satisfied customers!

“Hi Stephanie. Received pants today and would like to thank you for excellent service you have provided and look forward to using your company again. Its nice to see a family firm go that extra in providing a service that will be remembered”.

Lee – February 2021

“Thank you so much thats all incredible! If you could also pass on my thanks to James as well! Apologies to him for not directly thanking him. Youve all been incredible! I gotta say the service has been incredible! Superb in ways I couldnt even say. Absolutely brilliant.”

Mike – February 2021

“Just wanted to say a quick thank you to James and the team at Loch Ness Ferry Company. Ordered two Keela jackets, one in stock with them, one with the supplier. Both delivered together in super quick time. The level of customer service I recieved was frankly fantastic, among the best I’ve had anywhere online. The LNFC is now my first port of call for outdoor clothing.”

Garry – January 2021

“The revised order for the Terra Pack Pants has arrived safely ahead of the projected timeframe! I am delighted with them – and actually prefer the colour to the original order. The fit is perfect. I am extremely impressed with the service and approach to customer’s needs from your company and will be very confident in the future to using you when sourcing outdoor clothing. Thank you for your personal attention to meeting this order – it is hugely appreciated”

Tony Nicholl – April 2017

“The Green 14 jacket is just wonderful thank you so very much for the excellent service. My sister had one in her handbag and I was so impressed but the price was a little high so I looked for a sale one and this is just brilliant. When I use it it will bring back memories of your great service and I will be happy and dry!”

Catherine Dunn – April 2017

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